Return and Refund Policy

Last Updated: August 26, 2026

At Avellar, we want you to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you according to the policy below.

30-Day Return & Exchange Policy

We accept returns and exchanges within 30 days after your order has been delivered.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The product must include original packaging and accessories.
• Proof of purchase or order information is required.

Return Process

To request a return or exchange, please contact our customer service team at:

Email: reubenlanford5850@outlook.com

Please include:

• Order number
• Product name
• Reason for return
• Photos or videos if the item has a quality issue

Our team will review your request and provide return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved:

• Refunds will be processed to your original payment method.
• Please allow several business days for your bank or payment provider to complete the transaction.

Non-Returnable Items

Returns may not be accepted for:

• Items damaged due to misuse or improper handling
• Products without original packaging
• Items returned after the 30-day return period

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery. We will work with you to provide a replacement or appropriate solution.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

For any questions, please contact:

Email: reubenlanford5850@outlook.com